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Introduction

Tracking the performance and usage of agents is an important part of the agent building process. Every week, you will have 1000s of questions and answers, themes, and insights to learn from and improve your agents.

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Analytics

Mindset AI utilises the Business Intelligence (BI) Tool, ThoughtSpot, to obtain these valuable analytics and insights on AI agents. Thoughtspot is embedded into the Mindset platform. We enable you to use pre-built reports or create your own custom reports for more advanced data users. Mindset tracks all questions asked, themes of questions, segments selected, sentiment and much more. All of this can be reported on an app or tenant level, you can set up KPI alerts which automatically email you with updates and you can instantly export any report into a PPT, PDF, CSV or data lake.

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What is ThoughtSpot?

A BI system that provides enterprise features. Specifically, you are provided with a:
  • Liveboard - This is a collection of related answers, or search results, that appear as tables or visualizations.
  • Visualizations - This is a visual representation of data. In ThoughtSpot, it is the representation of an answer. In some cases, we use the terms visualization and answer interchangeably.