Web Article Engagement

How to create and configure web article engagements

Creating your first web article engagement

To create a Web Article Engagement, navigate to the “Engagement library” under Manage on the left hand navigation bar. Click on the Engagements Library tab and the Add New Engagement button, and select Web Article Engagement from the dropdown menu.

Under the Details tab, enter the URL of the web article. You will be able to preview the content on the right-hand side.

Add the title of the article and add the summary. You can also click on ‘use auto-fill’ button which will automatically fill the Title and Summary fields from the article website. You can disable javascript popups by enabling the Disable Javascript on this link toggle button.

Click on the ‘upload thumbnail image from the computer’ to display an image on the engagement card. Click on the Save button.

Once the web article engagement has been completed and saved, you can view it on the Engagement library > Engagements screen. To display this on the home screen for end-users click on Publish a copy to make it visible. To use the Engagement inside a Facilitation, leave the Engagement unpublished; this will save it as a draft for when you are ready to build your Facilitation.

Publishing from the Published locations tab

This tab shows a list of the locations where this engagement has been published, namely the Broadcast Channels and the Home screen. You can also publish from this location by clicking the Publish a copy button.

Next, click on the Select location dropdown and choose the location you want to publish the engagement and click on the Continue Button. Please note that, if you select the Broadcast channels, you have to select the desired channel from your list of channels before clicking on the Continue button.

You can select a sender from your senders' list which is optional by clicking on the Select sender dropdown and then clicking on the Continue button at the top right corner of the screen.

Next, select the start date which is when you want the users to receive the engagement copy by clicking on the calendar field. You can include an end date by clicking on the include an end date toggle button.

You can choose to send a push notification or not by clicking on the dropdown field and selecting from the options provided.

You can choose to show or not show the engagement in the broadcast channel carousel on the home screen by clicking on the dropdown and selecting from the options provided.

Click on the publish button at the top right corner of the screen to publish the engagement.

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