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What is Mindset AI?

Mindset is a platform-as-a-service (PaaS) that enables companies to easily build, manage, and deploy AI agents within their existing SaaS applications.

At its core, Mindset is a set of tools and beautiful UI components that make it easy to deploy multi-tenant, production-ready agent technology to your customer base. We provide three core pillars to achieve this:

  • Agent Management Portal: Non-technical no-code interface for building, testing, customising, tracking, and reporting on agents, plus building agent orchestration workflows (capabilities) and managing knowledge access for agents.
  • SDK: Embedded UI components that let users interact with agents and LLMs.
  • APIs: Unopinionated and lots of freedom for developers to build, manage, and deploy AI agents, plus knowledge ingestion & access to your customers.

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What are Mindset’s main features?

  • Agent Management Portal: A no-code portal to build, manage, and deploy AI agents.
  • Agents: Subject matter experts that have specific roles, personality, knowledge access, and guardrails via configuration.
  • Knowledge Context: A bank of content that an agent can access.
  • Capabilities: Natural language process orchestration for deterministic and simple tasks.
  • Testing: Agent testing framework to ensure the agent is performing to the expected level.
  • Reporting: Embedded BI system (ThoughtSpot) that can report at app and tenant level, exportable to data lake, CSV, and PPT.
  • SDK: Embedded UX agent chat components so users can interact with agents.
  • APIs: To ingest data, create agents, knowledge contexts, and assign agents to users in your platform.

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Why Choose Mindset?

Mindset is already deployed to millions of users across global SaaS providers.

  • Embedded UI: Mindset provides embedded UI components to speed up deployment time, whilst getting beautiful out-of-the-box UI for agent-driven experiences
  • Knowledge contexts & media experience: Mindset provides a unique media player experience with our integrated interactive media player, whilst making it easy to ensure content is available to the right users at the right time
  • Predictable pricing: Mindset provides fixed pricing, so you can scale to your 1000s of enterprise customers without worrying about cost.
  • Simple yet Extensible: Mindset provides simple, no-code interfaces and flexible APIs, enabling your non-technical team to easily build and manage agents, while providing your developers with complete control through APIs.

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Does this platform take away control or replace our AI initiatives or plans?

No. The Mindset platform supports your existing initiatives or enables you to quickly launch new ones to market. Everything we do is to give you the best of both worlds:

  • LLM Agnostic: Choose or swap models as needed (e.g., GPT-4, Llama, or another). You’re not locked into a single vendor or approach. You can bring your models into the product.
  • SDKs & APIs: Our API- and SDK-first approach aims to provide you with ultimate flexibility to deploy agents.
  • The Plumbing: We handle the “plumbing,” so you can bring new, exciting features to market every month.
  • Parallel Deployment: You don’t have to put your plans or projects on hold. A smaller team can quickly integrate Mindset AI while others continue your existing roadmap. This way, you bring AI to market faster without scrapping what you have already planned.

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Who are your competitors?

  • Building Everything In-House: Wanting to build every feature from scratch and worried about losing control or their planned initiatives being pushed to the side.
  • Doing Nothing / Delaying: Waiting for the existing roadmap to be delivered, waiting for approval from a company leader, unsure of where to start, and lacking support to help make a decision.

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Why do companies pick you over those competitors?

  • Parallel Deployment: You don’t have to put your plans or projects on hold. A smaller team can quickly integrate Mindset while others continue your existing roadmap. This way, you bring AI to market faster without scrapping what you have already planned.

  • Falling Behind Competitors: Competitors who adopt AI early can capture market share and appear more innovative. There is also a significant potential for losing deals or for key deals to slow down, particularly when prospects demand AI capabilities.

  • Customers’ Wandering Eyes: Customers increasingly expect self-service and intelligent automation. If you fail to provide it, they start to explore others who are building new AI features. Mindset helps become a fast solution for handling competitors’ new AI feature releases.

  • Opportunity Cost: Miss out on upselling advanced AI features, differentiating your product, streamlining user experiences, or winning market share. Very soon, it’s a must-have. Mindset helps companies bring their expected ROI from AI features forward by 12-18 months. For example, a global course marketplace increased revenue by 300% within the first month, based on an A/B test using agents.

  • Risk of an Abrupt Pivot Later: AAs the market evolves, you may suddenly need AI, forcing an even more rushed or expensive approach, especially as sales teams start selling products that are not yet ready, but prospects want.

  • Time-to-Market: Often, we speak to teams that have a jam-packed roadmap for the next 3, 6, 9, or even 12 months or more. Nothing has been decided yet, let alone designed, tested, or in the process of building.

  • Dev & Non-Tech Collaboration: Mindset offers a no-code GUI (graphical user interface) plus SDKs. We enable non-technical experts to create and maintain AI capabilities, while also providing APIs and our SDK for developers.

  • Continuous AI Evolution: As AI technology evolves rapidly, you must keep pace with innovation. Things are moving rapidly, and others will duplicate your features within 6 months.

  • **Ingestion Managing the ingestion of hundreds or thousands of pieces of content at scale is a significant challenge. PDFs, videos, or other content formats often require custom ingestion. These take a long time to get right and are not ‘WOW’ factors.

  • Scalability & Cost Surprises: It can be challenging to predict the cost of your initiative or ongoing expenses accurately. Self-hosting open-source models can incur hefty maintenance expenses. We provide you with a fixed price that enables companies to generate a predictable return on investment (ROI).

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How we we get started with Mindset AI?

To get started with Mindset AI, please contact us through our website. Once you have an account, you can access the platform and get started. For more information on the process, read our quick start guide

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How can I contact support?

If you need assistance, you can contact our support team through the support page or the email provided when we start working together. We also add many customers to Slack channels, so you have quick access to our team.