How to exclude content from being viewable

An explanation of how to exclude a content item from being viewable in the Knowledge Assistant.

Once you have uploaded a piece of content into your Knowledge Bank, you have the option to exclude the content item from the Content Discovery player and segments panel in the Knowledge Graph workflow.

To do this, select the content item from your Knowledge bank, and click ‘Edit’.

Next, under Content Item Settings, scroll down to the ‘Exclude from Discovery and Segments panel’ toggle. Toggle this on if you would like to exclude the content item from Discovery and segments.

Please note: excluding the content item here will still enable the Knowledge Assistant to learn from and use the content to answer questions.