Mindset AI Documentation
  • General
    • Welcome
    • AI and Security
      • AI Guidelines
      • Security Q&A
      • AI Buyers Guide
  • Platform
    • Overview
    • Features
      • Welcome workflow
        • How to configure the Welcome workflow
        • Welcome workflow best practices
      • Onboarding workflow
        • How to configure the Onboarding workflow
        • Onboarding best practices
        • How to configure Single Sign-On (SSO)
        • How to Configure Multi Factor Authentication (MFA)
      • Knowledge workflow
        • Content Discovery
          • How to configure Content Discovery
          • Setting up the Content Discovery carousels
          • ‘Trending’ carousel calculations
        • Knowledge Banks
          • How to configure a Content Knowledge Bank
          • Learn about Synced Knowledge Banks
          • How to create Speakers
          • How to exclude Content from being visible
          • How to process PDF files
          • How to process SCORM files
          • Knowledge Bank best practices
          • Prompts
            • How to configure Prompts
            • Prompts best practices
        • Events
          • How to configure External Events
          • How to Configure Live Streaming Events
        • Knowledge workflow FAQs
      • Agents
        • How to configure the Agent workflow
          • How to add an Agent Disclaimer message
        • How to create Agents
          • Settings
          • Personality
          • Policy
          • Capabilities
            • Capabilities best practices
          • Tools
          • LLM (Beta)
          • Design
          • Knowledge
          • Bias
          • Testing
          • Preview
          • Access
        • Language Translation within Agents
    • Design
      • Navigation
      • Branding
      • Thumbnail Design
      • Images
        • SVG Images
        • Selecting the Right Image for your Application
    • Accounts
      • How to configure Accounts
      • How to configure Account branding
      • How to invite end-users to an Account
    • Humans
  • Developers
    • Embed SDK
      • Embed an AI agent: step by step guide
      • How to embed an agent in your site
      • Testing your Embedded Agent
      • Authentication
    • Mindset API
      • Mindset Public APIs
      • HTTP API
        • API Key authentication
        • API Servers
        • api-authenticate-embedded-user
      • REST API
        • Contexts API
        • Context Files API
        • Labels API
  • Analytics
    • Overview
    • ThoughtSpot
      • ThoughtSpot FAQs
        • Adding a logo or image to a liveboard
        • There is data missing from liveboard
        • Exporting raw data
        • Exporting data to a csv file
        • How to add a note to a liveboard
        • How to pin in a liveboard
        • Editing individual data visualizations in a liveboard
        • Thoughtspot Alerts
    • Connecting a BI tool
  • Integrations
    • Overview
      • Choosing Data for your Agent
      • Supported Files
    • Content management
      • Google Drive
        • Google Drive Integration Set-Up
      • SharePoint
        • SharePoint Integration Set-Up
      • Hubspot
      • Podbean
      • Wistia
      • WordPress
      • Dropbox
    • Communication
      • Microsoft Teams
      • Slack
    • Customer Management and Payment
      • Hubspot
      • Stripe
  • Support
    • Contacting support
    • Taking a screenshot on any laptop
    • Resizing & compressing images
    • Performing a hard refresh
    • Application loading time
    • Raise a support ticket
    • Service Level Agreement (SLA)
  • Mindset AI Website
  • Book a Demo
Powered by GitBook
On this page

Was this helpful?

  1. Support

Taking a screenshot on any laptop

Guidance on how to take a screenshot on any laptop

Learn how to screenshot a window on any laptop

Taking screenshots is an easy and visual way to share what you can see. When it comes to configuration and use of the application if you should see any bugs or want to report something that looks unusual, taking a screenshot is the best way to inform the Mindset team about what is happening.

Windows

To capture a screenshot on a Windows laptop or desktop computer, press the Print Screen keyboard key (usually abbreviated to Prt Scn or similar). If you only want to grab a screenshot of the active window, press the Alt and Print Screen keys together. Your captured screenshot is copied to the clipboard automatically, and you must open Microsoft Paint, Photoshop, or whatever image software you use, to paste it, so you can edit and save it.

If you just want to capture a portion of the screen in Windows 10 try pressing the Windows, Shift, and S keys together. You can then click and drag to highlight the bit you want and let go to capture it. In earlier versions of Windows, you can do the same thing with the Snipping Tool, which is found by clicking Start and typing “Snipping Tool” in the search bar. Once again, the screenshot is copied to your clipboard for you to paste.

To capture screenshots and automatically save them, press the Windows and Print Screen keys together. Screenshots are saved in a folder titled Screenshots in your Pictures folder

Chromebook

To capture a screenshot on a Chromebook, press the Control (usually abbreviated to Ctrl) and Show Windows (a rectangle with two lines to the right) keys together.

To capture a portion of the screen, press the Shift, Control, and Show Windows keys, click and drag to highlight the bit you want, then let go to grab the screenshot.

The screenshot preview should pop up at the bottom right, and you can copy or annotate it. To find screenshots later, click the Launcher button (the circle at the bottom left corner), then select Files, and click Downloads on the left.

Mac

To capture a screenshot on a Mac, press the Shift, Command, and 3 keys simultaneously.

If you only want to grab a screenshot of the active window or a specific portion of the screen, press the Shift, Command, and 4 keys together. Press the Spacebar to capture an active window or click and drag to highlight a portion of the screen, then release to capture it.

The screenshots you take, save to your desktop. To copy a screenshot to paste it into another app, you must also press the Control key when capturing. For example, to grab your whole screen you must press the Shift, Command, Control, and 3 keys together.

PreviousContacting supportNextResizing & compressing images

Last updated 10 months ago

Was this helpful?