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Mandate:
  • Responsible for being the front-line of the business when it comes to customers.
  • Always the customer’s first point of contact.
  • Everything we do is to drive customer value and results!
Cadence: We meet for a MOS IDS meeting every other Thursday where we focus on internal and external issues. Leader: Hana Rasul (Head of Customer Success and Support) Members: Contributors:
  • Niamh Mulhall
  • Roxann Federici
  • Chris Whitehead
  • Christine Davies