Choosing Data for your Agent

How you can choose the best data to train your agent

Quality over quantity

When choosing what to sync, focus on the most relevant and useful data—there’s no need to upload everything.

Think of it like training your agent: a well-trained agent performs far better with focused, high-quality information rather than an overwhelming amount of general content.

Avoid unnecessary clutter

The more targeted your content, the more accurate and helpful your agent’s responses will be. Irrelevant or outdated files just get in the way.

Ask yourself: What do I actually want the agent to be able to do? Start with content that directly supports those goals.

Avoid duplicates

The agent won’t recognize duplicate content—it may end up recommending the same file more than once. Keeping things clean reduces confusion and improves the overall experience.

Keep it fresh

Agents are only as smart as the data they’re fed. If your documents change over time—like templates, FAQs, or onboarding guides—make sure the agent always has access to the latest version.

Start small and refine

You don’t need to add everything at once. Upload a focused set of data, test how the agent performs, and adjust based on what’s working. Real questions and user feedback are your best guide for what to include next.