Mindset AI Documentation
  • General
    • Welcome
    • AI and Security
      • AI Guidelines
      • Security Q&A
      • AI Buyers Guide
  • Platform
    • Overview
    • Features
      • Welcome workflow
        • How to configure the Welcome workflow
        • Welcome workflow best practices
      • Onboarding workflow
        • How to configure the Onboarding workflow
        • Onboarding best practices
        • How to configure Single Sign-On (SSO)
        • How to Configure Multi Factor Authentication (MFA)
      • Knowledge workflow
        • Content Discovery
          • How to configure Content Discovery
          • Setting up the Content Discovery carousels
          • ‘Trending’ carousel calculations
        • Knowledge Banks
          • How to configure a Content Knowledge Bank
          • Learn about Synced Knowledge Banks
          • How to create Speakers
          • How to exclude Content from being visible
          • How to process PDF files
          • How to process SCORM files
          • Knowledge Bank best practices
          • Prompts
            • How to configure Prompts
            • Prompts best practices
        • Events
          • How to configure External Events
          • How to Configure Live Streaming Events
        • Knowledge workflow FAQs
      • Agents
        • How to configure the Agent workflow
          • How to add an Agent Disclaimer message
        • How to create Agents
          • Settings
          • Personality
          • Policy
          • Capabilities
            • Capabilities best practices
          • Tools
          • LLM (Beta)
          • Design
          • Knowledge
          • Bias
          • Testing
          • Preview
          • Access
        • Language Translation within Agents
    • Design
      • Navigation
      • Branding
      • Thumbnail Design
      • Images
        • SVG Images
        • Selecting the Right Image for your Application
    • Accounts
      • How to configure Accounts
      • How to configure Account branding
      • How to invite end-users to an Account
    • Humans
  • Developers
    • Embed SDK
      • Embed an AI agent: step by step guide
      • How to embed an agent in your site
      • Testing your Embedded Agent
      • Authentication
    • Mindset API
      • Mindset Public APIs
      • HTTP API
        • API Key authentication
        • API Servers
        • api-authenticate-embedded-user
      • REST API
        • Contexts API
        • Context Files API
        • Labels API
  • Analytics
    • Overview
    • ThoughtSpot
      • ThoughtSpot FAQs
        • Adding a logo or image to a liveboard
        • There is data missing from liveboard
        • Exporting raw data
        • Exporting data to a csv file
        • How to add a note to a liveboard
        • How to pin in a liveboard
        • Editing individual data visualizations in a liveboard
        • Thoughtspot Alerts
    • Connecting a BI tool
  • Integrations
    • Overview
      • Choosing Data for your Agent
      • Supported Files
    • Content management
      • Google Drive
        • Google Drive Integration Set-Up
      • SharePoint
        • SharePoint Integration Set-Up
      • Hubspot
      • Podbean
      • Wistia
      • WordPress
      • Dropbox
    • Communication
      • Microsoft Teams
      • Slack
    • Customer Management and Payment
      • Hubspot
      • Stripe
  • Support
    • Contacting support
    • Taking a screenshot on any laptop
    • Resizing & compressing images
    • Performing a hard refresh
    • Application loading time
    • Raise a support ticket
    • Service Level Agreement (SLA)
  • Mindset AI Website
  • Book a Demo
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  1. Platform
  2. Features
  3. Agents
  4. How to create Agents
  5. Capabilities

Capabilities best practices

Learn about some of the best practices for configuring Capabilities.

Here are some best practices for configuring capabilities to ensure your agent is powerful and effective: Define Clear Objectives: Understand the specific tasks or functions you want your agent to perform. This clarity will guide the capabilities you choose to implement.

Start with Essential Capabilities: Begin by configuring the core capabilities that are crucial for your agent's primary functions. Avoid overwhelming the agent with too many capabilities at once.

Test for Alignment: Ensure that the capabilities align with your policy rules and the agent's intended purpose to avoid conflicts or misalignment.

Use Specific Language: When configuring capabilities, use clear and specific language. This helps the agent understand and execute tasks more accurately.

First-Person Configuration: Configure your agent using the first person when appropriate, as if the agent is speaking about itself.

Consider the End User: When referencing the end user, use terms like "the user" or "me" to maintain clarity in the agent's interactions.

Iterative Improvement: Continuously refine capabilities by engaging with the agent and testing the capabilities. This iterative process helps improve the agent's performance over time.

Document Changes: Keep a record of changes made to capabilities, including the reasons for changes and the outcomes. This documentation can be valuable for troubleshooting and future enhancements.

By following these best practices, you can create a more powerful and specific agent that is better equipped to handle the tasks it's designed for.

Capability functions and limitations.

Capabilities and Knowledge Banks: Agents running capabilities still have full access to their assigned knowledge banks and content within the banks will be used in the construction of responses by the agent.

Segments: While in a capability, content from those knowledge banks will not be served to the user directly, even if the segment tool is enabled.

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Last updated 6 months ago

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