Mindset AI Documentation
  • General
    • Welcome
    • AI and Security
      • AI Guidelines
      • Security Q&A
      • AI Buyers Guide
  • Platform
    • Overview
    • Features
      • Welcome workflow
        • How to configure the Welcome workflow
        • Welcome workflow best practices
      • Onboarding workflow
        • How to configure the Onboarding workflow
        • Onboarding best practices
        • How to configure Single Sign-On (SSO)
        • How to Configure Multi Factor Authentication (MFA)
      • Knowledge workflow
        • Content Discovery
          • How to configure Content Discovery
          • Setting up the Content Discovery carousels
          • ‘Trending’ carousel calculations
        • Knowledge Banks
          • How to configure a Content Knowledge Bank
          • Learn about Synced Knowledge Banks
          • How to create Speakers
          • How to exclude Content from being visible
          • How to process PDF files
          • How to process SCORM files
          • Knowledge Bank best practices
          • Prompts
            • How to configure Prompts
            • Prompts best practices
        • Events
          • How to configure External Events
          • How to Configure Live Streaming Events
        • Knowledge workflow FAQs
      • Agents
        • How to configure the Agent workflow
          • How to add an Agent Disclaimer message
        • How to create Agents
          • Settings
          • Personality
          • Policy
          • Capabilities
            • Capabilities best practices
          • Tools
          • LLM (Beta)
          • Design
          • Knowledge
          • Bias
          • Testing
          • Preview
          • Access
        • Language Translation within Agents
    • Design
      • Navigation
      • Branding
      • Thumbnail Design
      • Images
        • SVG Images
        • Selecting the Right Image for your Application
    • Accounts
      • How to configure Accounts
      • How to configure Account branding
      • How to invite end-users to an Account
    • Humans
  • Developers
    • Embed SDK
      • Embed an AI agent: step by step guide
      • How to embed an agent in your site
      • Testing your Embedded Agent
      • Authentication
    • Mindset API
      • Mindset Public APIs
      • HTTP API
        • API Key authentication
        • API Servers
        • api-authenticate-embedded-user
      • REST API
        • Contexts API
        • Context Files API
        • Labels API
  • Analytics
    • Overview
    • ThoughtSpot
      • ThoughtSpot FAQs
        • Adding a logo or image to a liveboard
        • There is data missing from liveboard
        • Exporting raw data
        • Exporting data to a csv file
        • How to add a note to a liveboard
        • How to pin in a liveboard
        • Editing individual data visualizations in a liveboard
        • Thoughtspot Alerts
    • Connecting a BI tool
  • Integrations
    • Overview
      • Choosing Data for your Agent
      • Supported Files
    • Content management
      • Google Drive
        • Google Drive Integration Set-Up
      • SharePoint
        • SharePoint Integration Set-Up
      • Hubspot
      • Podbean
      • Wistia
      • WordPress
      • Dropbox
    • Communication
      • Microsoft Teams
      • Slack
    • Customer Management and Payment
      • Hubspot
      • Stripe
  • Support
    • Contacting support
    • Taking a screenshot on any laptop
    • Resizing & compressing images
    • Performing a hard refresh
    • Application loading time
    • Raise a support ticket
    • Service Level Agreement (SLA)
  • Mindset AI Website
  • Book a Demo
Powered by GitBook
On this page
  • File Size Limits
  • Unsupported Content

Was this helpful?

  1. Integrations
  2. Overview

Supported Files

File types, size limits, and what we can and can't do.

We currently support the following file types for ingestion:

📄 Documents

  • Google Docs

  • Microsoft Word (.docx)

  • PDF (with page breaks)

  • Plain text (.txt)

📊 Presentations

  • Google Slides

  • Microsoft PowerPoint (.pptx)

🎵 Audio

  • MP3

🎥 Video

  • MP4

🖼️ Images embedded within supported document and presentation files will also be ingested.


File Size Limits

  • Google Docs & Google Slides: Subject to Google’s hard limit of 15MB.

  • DOCX & PPTX files: Recommended maximum size is 70MB. Larger files may be ingested, but performance can vary depending on document complexity and length. ⚠️ Large, image-heavy PowerPoints may time out during processing.

  • Video & Audio files: We typically support files up to 1GB, though we’ve occasionally been able to process larger files. However, stability and success are not guaranteed above this limit. ⏳ Duration is less important than file size—we’ve ingested files several hours long.


Unsupported Content

We currently do not support:

  • PDFs without page breaks (e.g. a single, unbroken stream of content or an image-based PDF)

  • Tabular-only documents (e.g. a PDF or DOCX that consists mainly of a large, continuous table)

  • Videos without audio (e.g. silent screen recordings)

  • Text displayed during a Video

PreviousChoosing Data for your AgentNextContent management

Last updated 1 month ago

Was this helpful?