Mindset AI Documentation
  • General
    • Welcome
    • AI and Security
      • AI Guidelines
      • Security Q&A
      • AI Buyers Guide
  • Platform
    • Overview
    • Features
      • Welcome workflow
        • How to configure the Welcome workflow
        • Welcome workflow best practices
      • Onboarding workflow
        • How to configure the Onboarding workflow
        • Onboarding best practices
        • How to configure Single Sign-On (SSO)
        • How to Configure Multi Factor Authentication (MFA)
      • Knowledge workflow
        • Content Discovery
          • How to configure Content Discovery
          • Setting up the Content Discovery carousels
          • ‘Trending’ carousel calculations
        • Knowledge Banks
          • How to configure a Content Knowledge Bank
          • Learn about Synced Knowledge Banks
          • How to create Speakers
          • How to exclude Content from being visible
          • How to process PDF files
          • How to process SCORM files
          • Knowledge Bank best practices
          • Prompts
            • How to configure Prompts
            • Prompts best practices
        • Events
          • How to configure External Events
          • How to Configure Live Streaming Events
        • Knowledge workflow FAQs
      • Agents
        • How to configure the Agent workflow
          • How to add an Agent Disclaimer message
        • How to create Agents
          • Settings
          • Personality
          • Policy
          • Capabilities
            • Capabilities best practices
          • Tools
          • LLM (Beta)
          • Design
          • Knowledge
          • Bias
          • Testing
          • Preview
          • Access
        • Language Translation within Agents
    • Design
      • Navigation
      • Branding
      • Thumbnail Design
      • Images
        • SVG Images
        • Selecting the Right Image for your Application
    • Accounts
      • How to configure Accounts
      • How to configure Account branding
      • How to invite end-users to an Account
    • Humans
  • Developers
    • Embed SDK
      • Embed an AI agent: step by step guide
      • How to embed an agent in your site
      • Testing your Embedded Agent
      • Authentication
    • Mindset API
      • Mindset Public APIs
      • HTTP API
        • API Key authentication
        • API Servers
        • api-authenticate-embedded-user
      • REST API
        • Contexts API
        • Context Files API
        • Labels API
  • Analytics
    • Overview
    • ThoughtSpot
      • ThoughtSpot FAQs
        • Adding a logo or image to a liveboard
        • There is data missing from liveboard
        • Exporting raw data
        • Exporting data to a csv file
        • How to add a note to a liveboard
        • How to pin in a liveboard
        • Editing individual data visualizations in a liveboard
        • Thoughtspot Alerts
    • Connecting a BI tool
  • Integrations
    • Overview
      • Choosing Data for your Agent
      • Supported Files
    • Content management
      • Google Drive
        • Google Drive Integration Set-Up
      • SharePoint
        • SharePoint Integration Set-Up
      • Hubspot
      • Podbean
      • Wistia
      • WordPress
      • Dropbox
    • Communication
      • Microsoft Teams
      • Slack
    • Customer Management and Payment
      • Hubspot
      • Stripe
  • Support
    • Contacting support
    • Taking a screenshot on any laptop
    • Resizing & compressing images
    • Performing a hard refresh
    • Application loading time
    • Raise a support ticket
    • Service Level Agreement (SLA)
  • Mindset AI Website
  • Book a Demo
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  1. Platform
  2. Features
  3. Agents
  4. How to create Agents

Access

Learn about access management within the Agent workflow.

PreviousPreviewNextLanguage Translation within Agents

Last updated 4 months ago

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A user's access to content within a knowledge bank is managed through their entitlement to use agents. Agents can be set to Open access where all application users will have access to the agent and any knowledge banks the agent has access to, or can be set to Restricted access where only specific accounts and their members can access the agent and related content.

Open Access Agents

Agents that are set to open access and the knowledge banks they are assigned are available to all users of the application. These agents should never have access to premium content, account-specific, or customer-specific content. They must have access to at least one knowledge bank and should have access to enough content to be able to perform their required task.

Restricted Access Agents

Agents that are set to restricted access and the knowledge banks they are assigned are only available to the users of specified accounts. The knowledge banks they have available could include the same content as open agents, but contain richer configurations or more capabilities and could also have access to premium or customer-specific knowledge banks.

To restrict access to your agent to specific accounts, select the 'restricted access' button and click save.

Next, you can select from your list of accounts below, the ones you wish to have access to the selected agent. To do this, toggle on the button next to the account you wish to grant access to the agent, and click save.

You can additionally grant access to all of you accounts in one go by selecting the 'grant access to all' button, or revoke access for all accounts in one go by selecting the 'revoke access for all' button.